IMPORTANT NOTE: Observe: This bicycle is bought for off-road or track use only.  It can be velocity and power limited to adjust to federal, point out and native  guidelines.

For thirty times following the shipping date we will exchange any portion that may be considered defective from manufacturing. 

  We want to be sure you are pleased and have a rewarding In general working experience just after paying for our solutions.  That currently being mentioned, We've got some particulars about our Shipping and delivery and Return insurance policies down below.

We may well elect to not settle for or authorize return of items that aren't of their unopened, first packaging, or happen to be altered or modified with 3rd-get together or aftermarket parts or parts. 

We accept returns within just 30 days of primary ship date given that the item is in the initial sealed product box, unopened, and undamaged. 

Bikes are substantial and costly to ship, and when you finally ride it it truly is used, and we do not offer you any returns on the bike Except if it can be useless on arrival. We are not a rental retailer, and remarkably recommend doing your investigation in advance of finishing your purchase with us.

Make sure you tend not to bypass this restriction or modify it to go speedier.. The customer takes complete duty of the correct use of this item which may or may not conform to all relevant laws in the location  it is ridden.

Once the product has been returned to us and has been ascertained to be entire (such as the “first sealed” merchandise box, Together with the unit in its primary packing products) and undamaged.

I comply with the terms and conditions and assume accountability for: Ensuring the age of the rider is at least 16 many years aged.

We realize that occasionally an item may not be Anything you anticipated to be, and in that unlike function we invite you to definitely assessment the subsequent terms relevant to returning a product. 

Also more info this bike is obtainable Using the 38ah battery up grade.  The upgraded battery will provide you with some extra miles of selection and uses the Samsung 35E cell as an alternative to the standard Panasonic PF cell. 

Your Surron is going to be transported as freight from our Southern California warehouse so it's not your typical modest packet supply truck that will manage it. In case the shipping and delivery handle you used is really a residential a single then the shipping and delivery date which is proven about the tracking program is likely not the day that they'll deliver it to.

Since we use Freight LTL, at times not all places are deliverable.  We'll let you know and request an alternate address in the event that we will not provide to where you live.  

Sur-Rons are a little bit large and heavy for shipping and delivery, so we ship all our bikes using a Freight LTL service.  All shipments would require a delivery appt. so be sure to double Test you provided the proper e-mail and contact number so our Freight copyright can set up your shipping and delivery!

If a bike provides a small beauty problem (for instance a scratch, or chip within the paint), We're going to try to arrive at an inexpensive price cut but this is not grounds for warranty alternative or to get a return. 

The Surron is created for severe off street Driving and We've accomplished checks with numerous drops that affirm the suspension system within the Sur Ron is rock stable.

Fill in your e-mail under to ask for a completely new password. An email will likely be despatched to your handle below containing a hyperlink to verify your e-mail deal with.

When you receive a transport notification, it is just too late to cancel the order and you need to request a return.